The Support Forum
Stylus sensitivity
by MartinN @ 2019-06-25 15:06:10

Recently the stylus sensitivity seems to have increased and it is detected from about 3cm away which makes it impossible to write or draw. I have restored it to factory settings but it is the same. Has anyone else had this problem? Any solutions?
Re: Stylus sensitivity
by admin @ 2019-06-25 20:53:59

Hi, MartinN.

Thank you for reaching out.

Just a couple of questions to clarify:

- Does the screen show writing without the stylus touching the surface of the MobiScribe?
- Do you have another stylus that you can try using and if so, does the same issue come up?

You can also recalibrate the stylus by using the nNotes App
> Expand the side menu by tapping the two arrows
> Tap the Settings icon (gearhead symbol)
> Tap Pen-Calibration
> Follow the instructions at the top of the screen

Thank you!

Support @ MobiScribe

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