The Support Forum
v5.26.3791 crashing and rendering
by Ian @ 2019-06-11 18:52:42

Hello MobiScribe!
Since updating to v5.26.3791 two issues:

1. Sleeping for a long time results in the device not responding
When I put the device into sleep mode, ie press the power button after using it, and return after an amount of time the device will not respond. Pressing the power button does not cause anything to happen, long pressing the power button does not cause it to reset. The only way to get it to respond is to plug it in to power and then it does a full restart itself.

2. Transition rendering issues
The device is rendering all sorts of noise and often leads to crashing as demonstrated here.
https://youtu.be/tGxYEhqtl1o

I have since backed up everything and done a factory reset and both of these issues are still occurring. Any help would be great, thanks!
Re: Evernote
by admin @ 2019-06-18 18:24:05

Hi Paul,

I just checked the system requirements for Evernote.

https://help.evernote.com/hc/en-us/articles/115012107027-Operating-system-requirements-for-Evernote

Unfortunately Evernote requires Android 5.0 and the Mobiscribe currently only supports Android 4.4. We are currently working on upgrading the Android version.

Support @ MobiScribe

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