The Support Forum
Locked Out
by Kevin @ 2019-06-07 19:58:07

I set up my device a few weeks ago and haven't touched in since, due to other things taking priority. Now that I want to actually use it, though, I'm getting an "Enter Password" screen (numeric input only and four digits max... so... really should say "Enter Pin", but whatever.)

I do remember seeing the screen for setting a pin, but I definitely don't remember setting one. I've tried every pin I would've likely used (along with many others, tried purely out of frustration).

The device is unusable like this. I don't care about preserving what's on there, since I only got as far as the initial setup anyhow...

How can I just reset this thing back to normal so I can actually use it?
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