The Support Forum
Is my Mobi bricked?
by Mark @ 2019-10-16 19:28:49

Hello! I was an Indiegoger for my MS, and so have had mine for a while. However, a couple of months ago, I misplaced it. Found it last night and, expecting that the battery was depleted, plugged in a charging cable overnight. I've also had it plugged in most of the day today.

However, I still cannot seem to get the device to boot.

Here are the behaviors I'm seeing:

- The device is stuck on the "Low Battery: Please connect the charger" screen.
- When I push the power button, I get a solid green light for a number of seconds, and then a flashing green light, then nothing at all. Then the frontlight activates. However, the device still doesn't boot and says on the "low battery" message screen.
- If I then hold down the power button for a few seconds, the frontlight turns off, but nothing else happens.
- If I press and hold the power and light buttons simultaneously, I get a yellow LED for a few seconds, but no other activity.

Is anyone aware of anything else I might try to bring this thing back to life, or am I out of luck?

I'd sure appreciate any suggestions.
Re: Is my Mobi bricked?
by bruceb @ 2020-04-25 19:23:33

I don't actually have a MobiScribe (yet), but have you tried the "Factory Reset" instructions?