The Support Forum
Kindle, Comixology, and Dropbox unable to use external SD card
by dnaworks @ 2019-08-19 05:57:41

Hi folks - got my mobiscribe a couple of weeks ago. Things are pretty good but there's one huge problem - the apps that I've installed are refusing to use the new 32 GB microSD card I've put in. For Kindle, I click the 'move to SD card' and it appears to do something but going to the main settings shows that nothing is on the card; it's still completely empty. Given that the entire usable amount of memory for apps is only 2GB, this makes the mobiscribe untenable for my daily use, and certainly to replace my first generation ipad as an ereader. In addition, neither comics (the comixology app) nor dropbox allow me the option to use the SD card - that button is completely greyed out.

To 'add' the SD card, I simply physically inserted; it appeared to register in the machine and is showing 28.91 GB. What am I doing wrong? How do I get the apps to recognize and more importantly use this SD card? Thanks in advance for your help.

I am running the more recent firmware as 2019/08/19, v5.28.3942, kernel 3.0.35