The Support Forum
Mobiscribe and Mac
by ramseyess @ 2019-08-06 14:45:38

Hello!
Just got my Mobiscribe! I was wondering if I'm missing a step to make my Mobiscribe appear in Finder. I've plugged it in with the USB, but am not seeing it on my computer. Is there something in the device's settings that I need to select?
Thank you!
Re: Mobiscribe and Mac
by admin @ 2019-08-07 11:34:45

Hi ramseyess,

When you plug in the Mobiscribe with your Mac. The Mobiscribe should prompt you to Turn on USB storage.

The Mobiscribe should then appear as ENOTE in Finder.

Let us know if you have any problems.

Thanks,
Support @ Mobiscribe

Re: Mobiscribe and Mac
by ramseyess @ 2019-08-07 12:39:19

Ah-ha! I foolishly was using a cord other than the one that came with the device, so it was charging, but I wasn't getting that screen. All set now! Thank you!

Re: Mobiscribe and Mac
by rmcelvogue @ 2019-08-07 13:41:30

I am using the cable supplied with the unit but it does not prompt me to turn on USB and does not show up in finder.

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